{"id":688,"date":"2025-05-22T09:17:19","date_gmt":"2025-05-22T09:17:19","guid":{"rendered":"https:\/\/hotro.thuocsi.vn\/sellercenter\/?p=688"},"modified":"2025-05-22T09:26:20","modified_gmt":"2025-05-22T09:26:20","slug":"huong-dan-thao-tac-bao-cao-hang-khong-hop-le","status":"publish","type":"post","link":"https:\/\/hotro.thuocsi.vn\/sellercenter\/huong-dan-thao-tac-bao-cao-hang-khong-hop-le\/","title":{"rendered":"H\u01af\u1edaNG D\u1eaaN THAO T\u00c1C B\u00c1O C\u00c1O H\u00c0NG KH\u00d4NG H\u1ee2P L\u1ec6"},"content":{"rendered":"\n<p><strong>I. Khi n\u00e0o ph\u00e1t sinh ticket b\u00e1o l\u1ed7i?<\/strong><\/p>\n\n\n\n<p>Trong qu\u00e1 tr\u00ecnh nh\u1eadp kho, n\u1ebfu s\u1ea3n ph\u1ea9m g\u1eb7p m\u1ed9t trong c\u00e1c l\u1ed7i sau, kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u1eadp kho, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ea1o ticket b\u00e1o l\u1ed7i:&nbsp;<\/p>\n\n\n\n<ul>\n<li><strong>Sai: <\/strong>Giao sai s\u1ea3n ph\u1ea9m so v\u1edbi phi\u1ebfu g\u1eedi h\u00e0ng<\/li>\n\n\n\n<li><strong>H\u01b0:<\/strong> S\u1ea3n ph\u1ea9m b\u1ecb h\u1ecfng, v\u1ee1, m\u00f3p, h\u1ebft h\u1ea1n,&#8230;&nbsp;<\/li>\n\n\n\n<li><strong>K\u00e9m ch\u1ea5t l\u01b0\u1ee3ng: <\/strong>Kh\u00f4ng \u0111\u1ea1t ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea7u v\u00e0o<\/li>\n\n\n\n<li><strong>Th\u1eeba:<\/strong> S\u1ed1 l\u01b0\u1ee3ng h\u00e0ng th\u1ef1c t\u1ebf nhi\u1ec1u h\u01a1n s\u1ed1 l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u0103ng k\u00fd&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong><span style=\"text-decoration: underline\"><em>L\u01b0u \u00fd:<\/em><\/span><\/strong> V\u1edbi l\u1ed7i <strong>Sai<\/strong> &amp; <strong>H\u01b0<\/strong> h\u1ec7 th\u1ed1ng m\u1eb7c \u0111\u1ecbnh y\u00eau c\u1ea7u nh\u00e0 b\u00e1n r\u00fat h\u00e0ng<\/p>\n\n\n\n<p><strong>II. C\u00e1ch truy c\u1eadp danh s\u00e1ch ticket l\u1ed7i<\/strong><\/p>\n\n\n\n<ul>\n<li><strong>C\u00e1ch 1:<\/strong> T\u1ea1i trang danh s\u00e1ch phi\u1ebfu g\u1eedi h\u00e0ng, b\u1ea5m v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng \u1edf c\u1ed9t &#8220;S\u1ea3n ph\u1ea9m kh\u00f4ng h\u1ee3p l\u1ec7&#8221;<\/li>\n\n\n\n<li><strong>C\u00e1ch 2: <\/strong>V\u00e0o menu: <strong>Qu\u1ea3n l\u00fd kho &gt; B\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7 (\u01afu ti\u00ean c\u00e1ch 2 tr\u1ef1c quan h\u01a1n)<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Khi nh\u1eadn \u0111\u01b0\u1ee3c ticket:<\/p>\n\n\n\n<ul>\n<li><strong>\u0110\u1ed3ng \u00fd:<\/strong> X\u00e1c nh\u1eadn s\u1ea3n ph\u1ea9m l\u00e0 l\u1ed7i \u2192 H\u1ec7 th\u1ed1ng chuy\u1ec3n sang \u201cCh\u1edd t\u1ea1o PRH\u201d&nbsp;<\/li>\n\n\n\n<li><strong>T\u1eeb ch\u1ed1i:<\/strong> Kh\u00f4ng \u0111\u1ed3ng \u00fd \u2192 Ph\u1ea3i nh\u1eadp l\u00fd do t\u1eeb ch\u1ed1i \u2192 Ticket chuy\u1ec3n sang \u201cCh\u1edd Thuocsi ph\u1ea3n h\u1ed3i\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>III. C\u00e1c tr\u1ea1ng th\u00e1i v\u00e0 h\u00e0nh \u0111\u1ed3ng t\u01b0\u01a1ng \u1ee9ng<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"607\" height=\"450\" src=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-8.png\" alt=\"\" class=\"wp-image-689\" srcset=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-8.png 607w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-8-300x222.png 300w\" sizes=\"(max-width: 607px) 100vw, 607px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"465\" src=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-10-1024x465.png\" alt=\"\" class=\"wp-image-693\" srcset=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-10-1024x465.png 1024w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-10-300x136.png 300w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-10-768x349.png 768w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-10.png 1458w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><br><strong>H\u00ecnh 1:<\/strong> Giao di\u1ec7n t\u1ed5ng quan c\u1ee7a B\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7<\/p>\n\n\n\n<p><strong>T\u1ea1o phi\u1ebfu r\u00fat h\u00e0ng t\u1eeb trang &#8220;B\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7&#8221;<\/strong><\/p>\n\n\n\n<p>\u0110\u1ec3<strong> t\u1ea1o PRH t\u1eeb c\u00e1c ticket b\u00e1o l\u1ed7i<\/strong>, nh\u00e0 b\u00e1n h\u00e0ng th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:&nbsp;&nbsp;<br>(1) Ch\u1ecdn tr\u1ea1ng th\u00e1i &#8220;Ch\u1edd t\u1ea1o PRH&#8221;<br>(2) Ch\u1ecdn c\u00e1c ticket mu\u1ed1n t\u1ea1o PRH<br>(3) Nh\u1ea5n v\u00e0o n\u00fat &#8220;T\u1ea1o PRH&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"399\" src=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11-1024x399.png\" alt=\"\" class=\"wp-image-694\" srcset=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11-1024x399.png 1024w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11-300x117.png 300w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11-768x299.png 768w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11-1536x599.png 1536w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-11.png 1922w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>H\u00ecnh 2: <\/strong>Giao di\u1ec7n t\u1ea1o PRH trong B\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7<\/p>\n\n\n\n<p><strong><span style=\"text-decoration: underline\"><em>Ch\u00fa \u00fd<\/em><\/span><\/strong>: <br>1. Nh\u1eadp c\u00e1c th\u00f4ng tin v\u1eadn chuy\u1ec3n &amp; x\u00e1c nh\u1eadn t\u1ea1o PRH. Ch\u00fa \u00fd r\u1eb1ng, n\u1ebfu nh\u00e0 b\u00e1n h\u00e0ng ch\u1ecdn nhi\u1ec1u ticket \u0111\u01b0\u1ee3c b\u00e1o l\u1ed7i t\u1ea1i nhi\u1ec1u kho kh\u00e1c nhau, tr\u00ean pop-up s\u1ebd c\u00f3 s\u1ed1 l\u01b0\u1ee3ng tab t\u01b0\u01a1ng \u1ee9ng v\u1edbi s\u1ed1 l\u01b0\u1ee3ng kho \u0111\u00e3 b\u00e1o l\u1ed7i. L\u00fac n\u00e0y, nh\u00e0 b\u00e1n h\u00e0ng ph\u1ea3i \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u1eadn chuy\u1ec3n \u1edf t\u1ea5t c\u1ea3 c\u00e1c tab th\u00ec m\u1edbi \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn t\u1ea1o PRH&nbsp;<br>2. Sau khi \u0111\u01b0\u1ee3c t\u1ea1o, PRH s\u1ebd c\u00f3 tr\u1ea1ng th\u00e1i \u201cCh\u1edd x\u1eed l\u00fd\u201d. Tr\u00ean ticket b\u00e1o l\u1ed7i, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb th\u00f4ng tin PRH t\u01b0\u01a1ng \u1ee9ng.&nbsp;<\/p>\n\n\n\n<p><strong>T\u1ea1o phi\u1ebfu giao h\u00e0ng b\u1ed5 sung t\u1eeb trang \u201cB\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7\u201d<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>L\u01b0u \u00fd:<\/strong> Tr\u01b0\u1edbc khi t\u1ea1o <strong>Phi\u1ebfu G\u1eedi H\u00e0ng B\u1ed5 Sung (PGHBS)<\/strong>, <strong>Nh\u00e0 B\u00e1n H\u00e0ng c\u1ea7n ch\u1ec9nh s\u1eeda l\u1ea1i th\u00f4ng tin s\u1ea3n ph\u1ea9m<\/strong> n\u1ebfu c\u00f3 sai s\u00f3t. M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 th\u01b0\u1eddng g\u1eb7p:&nbsp;<\/p>\n\n\n\n<ul>\n<li>H\u00e0ng <strong>c\u1eadn date<\/strong> \u2192 C\u1ea7n tick v\u00e0o \u00f4 \u201cC\u1eadn date\u201d&nbsp;<\/li>\n\n\n\n<li>H\u00e0ng <strong>kh\u00e1c m\u1eabu<\/strong> \u2192 C\u1eadp nh\u1eadt <strong>h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m<\/strong> t\u01b0\u01a1ng \u1ee9ng&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Vi\u1ec7c c\u1eadp nh\u1eadt \u0111\u00fang gi\u00fap qu\u00e1 tr\u00ecnh x\u1eed l\u00fd h\u00e0ng h\u00f3a nhanh ch\u00f3ng v\u00e0 tr\u00e1nh b\u1ecb t\u1eeb ch\u1ed1i khi nh\u1eadp kho.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"275\" src=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12-1024x275.png\" alt=\"\" class=\"wp-image-695\" srcset=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12-1024x275.png 1024w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12-300x80.png 300w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12-768x206.png 768w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12-1536x412.png 1536w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-12.png 1913w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>H\u00ecnh 3: <\/strong>Giao di\u1ec7n \u0111\u1ec3 thao t\u00e1c \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m<\/p>\n\n\n\n<p>\u0110\u1ec3 <strong>t\u1ea1o PGH b\u1ed5 sung<\/strong> t\u1eeb c\u00e1c ticket b\u00e1o l\u1ed7i, nh\u00e0 b\u00e1n h\u00e0ng th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:&nbsp;&nbsp;<br>(1) Ch\u1ecdn tr\u1ea1ng th\u00e1i &#8220;Ch\u1edd t\u1ea1o PGH b\u1ed5 sung&#8221;<br>(2) Ch\u1ecdn c\u00e1c ticket mu\u1ed1n t\u1ea1o PGH b\u1ed5 sung<br>(3) Nh\u1ea5n v\u00e0o n\u00fat &#8220;T\u1ea1o PGH&#8221;<br>Sau khi \u0111\u01b0\u1ee3c t\u1ea1o, PGH s\u1ebd c\u00f3 tr\u1ea1ng th\u00e1i \u201cCh\u1edd in tem\u201d. Qu\u00fd Nh\u00e0 B\u00e1n H\u00e0ng vui l\u00f2ng in tem phi\u1ebfu.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13-1024x429.png\" alt=\"\" class=\"wp-image-696\" srcset=\"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13-1024x429.png 1024w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13-300x126.png 300w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13-768x322.png 768w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13-1536x644.png 1536w, https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-content\/uploads\/sites\/2\/2025\/05\/image-13.png 1895w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>H\u00ecnh 4: <\/strong>Giao di\u1ec7n t\u1ea1o PGHBS trong B\u00e1o c\u00e1o h\u00e0ng kh\u00f4ng h\u1ee3p l\u1ec7<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I. Khi n\u00e0o ph\u00e1t sinh ticket b\u00e1o l\u1ed7i? Trong qu\u00e1 tr\u00ecnh nh\u1eadp kho, n\u1ebfu s\u1ea3n ph\u1ea9m g\u1eb7p m\u1ed9t trong c\u00e1c l\u1ed7i sau, kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u1eadp kho, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ea1o ticket b\u00e1o l\u1ed7i:&nbsp; L\u01b0u \u00fd: V\u1edbi l\u1ed7i Sai &amp; H\u01b0 h\u1ec7 th\u1ed1ng m\u1eb7c \u0111\u1ecbnh y\u00eau c\u1ea7u nh\u00e0 b\u00e1n r\u00fat h\u00e0ng II. C\u00e1ch [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/posts\/688"}],"collection":[{"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/comments?post=688"}],"version-history":[{"count":2,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/posts\/688\/revisions"}],"predecessor-version":[{"id":697,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/posts\/688\/revisions\/697"}],"wp:attachment":[{"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/media?parent=688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/categories?post=688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hotro.thuocsi.vn\/sellercenter\/wp-json\/wp\/v2\/tags?post=688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}